Reliance Jio Recruitment – Apply online

Company Name :- Reliance Jio Infocomm Ltd.

Make a new start. A start that will build beautiful relationships, shape millions of ideas. Enable a new way to live, learn, work and play. At Jio, we build products and services of the future to empower billions of Indians make their dreams a reality.Jio is about YOU. Join the movement to make India Digital.

 

Position :- JC Senior Digital Repair Specialist

 

Qualification  :- 10+2 / ITI / Diploma

 

Experience :-  0 – 4 years 

 

Job Location :- Begusarai, bihar

 

Job Description :-

 1. Interact with customers on handset related issues

2. Troubleshoot handset defects

3. Handle handset related queries

4. Record job entry in Customer Relationship Management portal

5. Upgrade software of handsets

6. Assemble / dismantle smartphones (unibody/duobody)

7. Repair handsets by changing screen, speaker, mic, camera etc

8. Repair handsets by PCB swap, charging connecter replacement etc

9. Deposit of cash collected through service

10. Verify handsets for exchange

 

JC Senior Digital Repair Specialist C [62661639]

Switch to 
  • Posted Date :

    04 Dec 2020

  • Function/Business Area :

    Customer Service

  • Location :

    JC DRS Begusarai,Begusarai,Bihar

  • Job Responsibilities :


    1. Interact with customers on handset related issues
    2. Troubleshoot handset defects
    3. Handle handset related queries
    4. Record job entry in Customer Relationship Management portal
    5. Upgrade software of handsets
    6. Assemble / dismantle smartphones (unibody/duobody)
    7. Repair handsets by changing screen, speaker, mic, camera etc
    8. Repair handsets by PCB swap, charging connecter replacement etc
    9. Deposit of cash collected through service
    10. Verify handsets for exchange

  • Education Requirement :


    10+2 / ITI / Diploma, Certification in Device Care (Preferred)

  • Experience Requirement :


    0 – 4 years

 

  • Skills & Competencies :


    1. Customer Focus
    2. Communication skills
    3. Problem Solving skills
    4. Handset repair skills
    5. Knowledge of spares operations
    6. Knowledge of CRM Systems

 

Apply Link :- Click here