cabin crew

Executive officer

Office Assistant

Job Description –

Confirm the ETA of the flight from OCC or System (Navitaire).

·        Take the bay no. from Apron and convey it to all the stations on R.T.

·        Ensure that you are at the bay D-20 mins with all the equipment’s required.

·        Note down the Touch down and Chocks and convey it on R.T.

·        Align the ramp properly.

·        Make sure there are enough coaches available for deplaning the pax and take care that baggage should reach Arrival before the pax.

·        Check the cleaning and take the boarding clearance from the Cabin crew and announce it on R.T.

·        Make sure loading is done as per Loading Instruction Report given by the Load and Trim staff.

·        After departure make sure that all the equipment’s are sent back to the transport yard.

·        Fill the ramp filling.

·        During the flight ensure everyone is smooth, safe and flight is on time.

Job Description –

Job purpose:

To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

Key responsibilities and accountabilities:

Assist customers through all procedures related to arrivals & departures in the following activities.

Reservations & ticketing:

• Making reservations across the counter
• Selling of tickets.
• Remitting cash to the concerned department.
• Answering customer queries over the telephone.

Departures

• Attend the pre – flight and post flight briefings.
• Setting up of check in counters.
• Screening of checked in baggage.
• Maintain high quality of Check in procedures.
• To assist customers with special requests.

Arrivals

• To assist customers with special requests.
• To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
• Co-ordination with the baggage vendor for the damaged bags.
• Follow up with the en-route stations regarding lost baggage.

Post flight departure 

• Filing of all necessary flight papers
• Any other responsibility assigned by the management from time to time

·        Confirm the ETA of the flight from OCC or System (Navitaire).

·        Take the bay no. from Apron and convey it to all the stations on R.T.

·        Ensure that you are at the bay D-20 mins with all the equipments required.

·        Note down the Touch down and Chocks and convey it on R.T.

·        Allign the ramp properly.

·        Make sure there are enough coaches available for deplaning the pax and take care that baggage should reach Arrival before the pax.

·        Check the cleaning and take the boarding clearance from the Cabin crew and announce it on R.T.

·        Make sure loading is done as per Loading Instruction Report given by the Load and Trim staff.

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